Terms & Conditions

PRIVACY

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of sending your delightful items to you.

SHIPPING & DELIVERY

We begin processing your order as soon as payment is received. Your package will normally ship out 2-3 business days after you ordered. We ship with regular post from Asia and shipping time is about 15 business days to most countries (USA, Australia, Canada, most of the European countries and Asia). Shipping time may be longer for other countries. Please understand that the parcel may be delay for reasons that are out of our control, such as holidays and customs inspection. We have absolutely no control on the postal service and cannot guarantee the delivery date. Faster shipping options are also available; please contact us before ordering if you need to receive your cufflinks sooner. Tracking information will be provided on demand.

FREE SHIPPING

Cufflinkster is offering worldwide free shipping by regular post for a limited time. Take advantage of it!

100% SATISFACTION GUARANTEE

We take full responsibility that you receive the cufflinks and others items in good condition. If the parcel is damaged or confirmed lost by the shipping company we will obviously send you another pair for free. It is very important that you contact us within 24h after receiving the cufflinks if they were damaged during the shipping. We will ask you to send us a picture showing the damage.

SECURE PAYMENT

We accept all major credit cards (Visa, Mastercard, Discover and American Express) and Paypal. All transactions are processed by Paypal through SSL encryption which makes it 100% safe for our customers. Should you prefer to make payment through Paypal, you will also be safe since we are Paypal verified.
Taxes are included in prices. Therefore, no extra taxes will be charged to you. The price displayed on the checkout page is the final amount that will be charged to you.

PACKAGING

Cufflinks and others items will be carefully packed with love in bubblewrap.

REFUNDS & RETURNS

All sales are final and therefore non-cancellable and non-refundable. Returns and exchanges are not accepted.

PICTURES

Note that the tie clip into the men’s set is randomly selected but still in accordance with the pattern of the set. The box may not be tagged with our Cufflinkster logo, depending on the set and stock.

PRODUCT WARRANTY

ONE-YEAR WARRANTY

Cufflinkster warrants all Products applicable against defects in materials and workmanship under normal use for a period of ONE (1) YEAR from the date of retail purchase by the original end-user consumer IF AND ONLY IF THE END-CONSUMER PURCHASED THE WARRANTY DURING CHECKOUT ON APPLICABLE PRODUCTS. You must provide proof of purchase by emailing your receipt (info@cufflinkster.com). You must also return products pictures to Cufflinkster. If a valid claim is made during the one-year period, Cufflinkster, at its option, will replace the product. A replacement product assumes the remaining warranty of the original product IS INVALID. The shipping fees will be under your charge.

LIABILITY

We will not be responsible for any injury, illness, death, loss (for example loss of enjoyment), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following:
1) The fault of the person(s) affected or any member(s) of his/her party or
2) The fault of a third party not connected with the provision of your placement which we could not have predicted or avoided or
3) An event of circumstance which we or the supplier of the service(s) in question could not have predicted or avoided even after taking all reasonable care
4) The fault of anyone who is not carrying out work for us (generally or in particular) at the time.